9780140288520

Difficult Conversations: How to Discuss what Matte… by Heen, Sheila 014028852X

Por |2026-08-09T18:37:42+00:00agosto 9th, 2026|

"Difficult Conversations: How to Discuss what Matters Most" by Sheila Heen is a trade paperback textbook published by Penguin Publishing Group in 2000. The book, with a total of 272 pages, focuses on communication studies, management science, and interpersonal relations. Authored by Douglas Stone, Bruce Patton, and Sheila Heen, it provides insights on how to navigate and effectively discuss challenging topics in various contexts, making it a valuable resource for individuals seeking to improve their communication skills in both personal and professional settings.

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